1. INTRODUCTION

This Privacy Policy describes how Moldguard USA, including its affiliates under The (collectively, “Moldguard USA”, “we” or “us”) collects, maintains, and shares (collectively, “processes”) the information collected about you when you interact with us and with our products and services, including our website at www.moldguardusa.com, our affiliated websites, and any other websites, mobile or desktop applications, social media or other pages, or content owned and operated by Moldguard USA (collectively, the “Site”).

This Privacy Policy does not apply to products, services, or websites that display a different privacy policy, including affiliated websites that have their own privacy policies.

2. WHAT INFORMATION DO WE COLLECT?

We collect different types of information, including personal information. “Personal Information” is information that identifies, relates to, describes, references can be associated with, or could be reasonably linked, directly or indirectly, to a particular individual, household, or device, and that is not publicly available.

We also collect non-identifiable information that does not directly or indirectly identify you, and that cannot be used, when non-identifiable information is combined with other information to identify an individual person, we treat that combination as Personal Information.

The following are examples of the types of information that may be collected about you when you interact with us, our products and services, or our Site:

Identification information. For example, name, postal address, email address, online or unique personal identifier, internet protocol (IP) address, account name, social security number (SSN), driver’s license, or government identification number.

Customer records. For example, records of the products or services you have purchased, obtained, or considered other purchasing or consumer history or trends, or educational, professional, or employment-related information.

Financial information. For example, credit or debit card information, bank account information, signatures, or billing addresses. Correspondence. For example, the information provided when you call, email, or write to us, respond to voluntary surveys or requests for comments or enter a contest or promotion.

User-generated content. For example, the content generated by interacting with public interactive properties of Moldguard USA (for example, its social media pages), including comments, recommendations, reviews, ratings, or any other posts or information voluntarily submitted to such properties (“Public Activities” ).

Internet or other similar network activity. For example, browsing or search history; device information, such as hardware, IP address, operating system version, browser type and configuration, language and font settings, or other information about the device used to access the Site; or other information about your interaction with a website, an application or an advertisement.

Geolocation information. For example, physical location

3. HOW DO WE COLLECT THIS INFORMATION?
We collect your information when you provide it to us directly, automatically as you navigate the Site, and from third parties (such as our business partners).

3.1. Information you provide to us

We collect information about you when you provide it to us directly, such as when:
Place an order or provide us with information in relation to our products or services; Sign up for an online account with us; Call us, send us an email, write us or send us correspondence through any communication channel; Participate in contests, sweepstakes, or promotions that we offer; Respond to our surveys or provide us with feedback; Interact with us through our social media accounts, such as our Facebook, Instagram, LinkedIn, Twitter, and YouTube accounts; o Rate us or review us online.

3.2. Information we collect automatically
We and our third-party service providers may also automatically collect information about your visits to the Site through the use of a variety of automated data collection technologies, such as cookies, pixel tags, and web beacons, browser analytics tools, and server logs. Web. Please see Section 6 on Use of Cookies and Other Technologies below for more information on these technologies.

Information collected automatically may include:

Usage information:
This information includes details of your visits to the Site, including traffic data, logs, location data, and information about the resources that you access and use, such as visit time, pages visited, time spent on each page of the Site. . We may also collect information about the site you were visiting before you came to our Site and the site you visit after you left.

Device Information:
This information includes data about the computers or other devices you use to access the Site (each a “Device”), such as your type of operating system or mobile device model, browser type, domain, device identifiers, and other settings. as well as the language your system uses and the country and time zone of your device. Browsers routinely send this type of information to web servers.

We may also use automatic data collection technologies to collect information about your online activities over time and on third-party websites or other online services (behavior tracking).

3.3. Information we collect from third parties
From time to time, we may obtain information about you from other trusted third-party partners, such as analytics or marketing providers or public databases, to update or supplement information about you, such as information to validate or update your address or other demographic information, and lifestyle information. We may also receive information about you from a third party through our refer-a-friend feature.

3.4. Information you provide about a third party
If you send someone else a communication from the Site, such as sending an invitation to a friend (“refer a friend”), the information you provide (names, email addresses, etc.) is used to facilitate communication and is It is not used for any other marketing purpose unless we obtain that person’s consent or explicitly state otherwise. If that person becomes a customer or registers with us, the person’s information will be treated in the same way as all other registered customers or users. Please note that when you use any refer-a-friend features on the Site, your email address may be included in the communication sent to your friend.

4. WHY DO WE COLLECT THIS INFORMATION?

We collect the information described above, subject to applicable laws, for the following purposes:
-To provide you, process payment and administer products or services that you have requested from us; To allow you to register and create an account and profile; To provide you with ongoing customer support, including sending you maintenance communications to alert you to changes and updates to the policies, products, or services on our Site that may affect you; To allow you to provide feedback to us, participate in surveys and communicate with us, and for us to communicate with you; To administer promotions you participate in, such as a contest or sweepstakes; To comply with our obligations and enforce our rights derived from this Privacy Policy, the Terms of Use and any other contract entered into between you and us, including those for billing and collection; To send you communications of interest, such as emails or text messages about Moldguard USA and our products, services and promotional offers; To send you behavioral advertising on our behalf and that of advertisers based on your activity on the Site and on third-party sites and applications; To personalize your overall experience with the Site; To personalize, measure and improve our Site, products, services, content, and advertising; To protect, enforce, or defend the legal rights, privacy, safety, or property of ourselves, our employees, our agents, or others, and to comply with applicable law; For the purposes disclosed at the time you provide your information and as set forth in this Privacy Policy; and v For any other purpose with your consent.

5. HOW DO WE SHARE YOUR INFORMATION?

We may disclose non-identifiable information about our users, without restrictions. We may disclose the personal information described in this Privacy Policy as follows:
Moldguard USA Trademarks: We share your personal information with our affiliates for the purposes listed in this Privacy Policy.
Service Providers: We engage third-party service providers that we use to help us operate our business and the Site or provide services on our behalf. For example, these services may include billing and payment processing, order fulfillment, shipping, provision of IT and related infrastructure, customer service, advertising, email distribution, research, and analysis, or administration of sweepstakes, contests, or promotions.

With your consent, we will share your personal information with others when you specifically allow us to do so.

6. USE OF COOKIES AND OTHER TECHNOLOGIES

6.1. Automated data collection technologies that we use when you visit the Site, we and our service providers may use the following technologies to automatically collect data about your visit: Cookies. A “cookie” is a small amount of information that a web server sends to your browser that stores information about your account, your preferences, and your use of the Site. Some cookies contain serial numbers that allow us to connect your activity with the Site with other information that we store about you in your profile or related to your interactions with the Site. Some cookies are temporary, while others can be set to last longer. For example:

“Session cookies” are temporary cookies that are used for various reasons, such as to manage page visits. Your browser generally clears session cookies once you exit your browser.

“Persistent cookies” are more permanent cookies that are stored on your computers or mobile devices even beyond when you exit your browser. We use persistent cookies for various purposes, such as retrieving certain information that you have previously provided.
“Flash cookies”, known as local shared objects, are data files that are placed on a Device through the Adobe Flash plug-in that you can integrate or download on your Device to personalize your visit. Flash cookies are different from standard browser cookies due to the amount, type, and way in which data is stored.

Cookies can be used for many purposes, including, but not limited to, remembering you and your preferences and tracking your visits to our web pages so that we can provide you with a personalized experience. They also help us detect certain types of fraud.

You can choose to have your computer warn you each time a persistent or session cookie is being sent, or you can choose to disable such cookies through your browser settings. Every browser is a bit different, so check your browser’s help menu for the correct way to modify your cookies. However, the cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage your privacy and storage settings for Flash cookies, click here. If you choose to disable cookies on your Device, some features of the Site may not work properly. For example, if cookies are disabled, you will not be able to log into the Site and therefore will experience an anonymous user experience.

HTML5. HTML5 is another form of collection, tracking, and storage that does not depend on traditional browser cookies. Like Flash cookies, HTML5 cookies can be used to track users on the website, but they are not stored in the browser’s cookie files. To our knowledge, there is currently no known way for a mobile device user to remove HTML5 storage and tracking.

Pixel tags and web beacons. Pixel tags and web beacons are small graphic images placed on the Site or in the emails that allow us to determine whether you have performed specific actions. When you access the Site or open email messages, pixel tags and web beacons generate a notice of that action for us or our service providers. These tools allow us to measure the response to our communications and to improve the Site and promotions.

Embedded scripts. We also use embedded scripts, which are programming code designed to collect information about your interactions with the Site, such as the links you click. The code is temporarily downloaded to your Device from our web server or a third-party service provider is active only while you are connected to the Site, and is deactivated or deleted thereafter.

6.2. Third-party analytical technologies and targeted advertising
We use third-party tracking and analytics tools to better understand how people use the Site and how to improve the effectiveness of the Site and its content and to help those parties or us serve you more targeted advertising across the Internet. Those third-party companies may use cookies, pixel tags, or other technologies to collect and store usage information and device information. They may combine the information they collect from your interaction with the Site with the Personal Information they collect from other sources. We do not have access to or control over the use of cookies or other tracking technologies by third parties.

If you wish to exercise your choice regarding the collection and use of data by third-party tools, you can visit http://www.aboutads.info/choices/.
Some of the analytical and tracking tools that we use are Google Analytics and Google Analytics Advertising. The Google Analytics advertising features we use include the following:

Remarketing
Google Display Network Impressions Report
Demographic and Interest Reports from Google Analytics
Integrated services that require Google Analytics to collect data through advertising cookies and anonymous identifiers.
To prevent Google Universal Analytics from collecting data, please use the opt-out browser plug-in developed by Google for this purpose available here: http://tools.google.com/dlpage/gaoptout?hl+en-US.

7. YOUR OPTIONS AND CONTROL OF INFORMATION

You can use the following mechanisms to update, correct, or limit the processing of certain information collected as described in this Privacy Policy. Please note that California residents may have additional rights and options regarding their personal information. Please see Section 9 on your California privacy rights for additional information.

7.1. Don’t volunteer information.
If you do not consent to the collection, use, sharing, or other processing of your information as described in this Privacy Policy, please do not access the Site or provide us with information. By visiting the Site or otherwise providing your information, you are “agreeing” to the processing of that information as described.

7.2. Your account online.
If you have an online account with us, you can choose to deactivate or manage your account and the personal information you provided in your account at any time by visiting your account online.
If you deactivate your account, we may still retain certain information associated with your account for analytical purposes and the integrity of record-keeping, as well as to prevent fraud, resolve disputes, enforce our Terms of Use or other policies, take whatever action we deem necessary. due to technical problems. and legal requirements, and as dictated by restrictions related to the security, integrity, and operation of our Site. Additionally, if certain information has already been provided to third parties as described in this Privacy Policy, the retention of that information will be subject to the policies of those third parties.

7.3. Marketing communications.
To opt-out of receiving electronic, direct mail, or telemarketing communications from Moldguard USA or its affiliates (collectively, “Marketing Communications”), you may do so using the following information. If you do not wish to receive emails from us, you can click here or the unsubscribe link in the footer of any email or contact us using the information below. If you use an email below, please include the appropriate message in the subject line, “Unsubscribe from promotional offers”, “Do not mail” or “Do not call.”